Zendesk
Over 100,000 businesses rely on Zendesk to make customer experiences better. Zendesk provides a complete customer service solution that is easy to use and scales with your business.
Over 100,000 businesses rely on Zendesk to make customer experiences better. Zendesk provides a complete customer service solution that is easy to use and scales with your business. Customer service is about more than the customer. It’s about your business and your teams, too. Zendesk not only makes things easy on your customers, but set your teams up for success, and keep your business in sync. It’s everything you need, in one powerful package.
Enabling this integration in Cisco XDR will make the Zendesk API available as a target for automation workflows. Workflows can be used to do things like create Zendesk tickets when Cisco XDR incidents are generated.
These are workflows that you can install in Cisco XDR automation and use with this integration. These are different from built-in workflows which are built into Cisco XDR by default for all customers.
These workflows are built into Cisco XDR automation and can be used with this integration. These are different from installable workflows, which are optional workflows you can install from Cisco and its partners.
These actions can be used in Cisco XDR automation to build workflows for this product. Workflows can help you automate how you investigate, respond to incidents, and more.