xMatters

Adds a comment to an event in xMatters.

Target: xMatters integration target

Account Key: None

Steps:
[] Build the request payload
[] Request to add the comment
[] Check if the request was successful:
[]> If it wasn't, output an error

More information about this API: https://help.xmatters.com/xmapi/#add-a-comment-to-an-event

xMatters - Add Comment to Event

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Adds a timeline note to an incident in xMatters.

Target: xMatters integration target

Account Key: None

Steps:
[] Build the request payload
[] Request to add the timeline note
[] Check if the request was successful:
[]> If it wasn't, output an error

More information about this API: https://help.xmatters.com/xmapi/#add-a-timeline-note

xMatters - Add Timeline Note to Incident

Gets an event from xMatters by ID.

Target: xMatters integration target

Account Key: None

Steps:
[] Build the relative path
[] Request the event
[] Check if the request was successful:
[]> If it was, extract the response data and set the output variables
[]> If it wasn't, output an error

More information about this API: https://help.xmatters.com/xmapi/#get-an-event

xMatters - Get Event by ID

Gets a list of events from xMatters.

Target: xMatters integration target

Account Key: None

Steps:
[] Check if the property name was provided without property value (if it was, end the workflow)
[] Build the query string
[] Request the event list
[] Check if the request was successful:
[]> If it was, extract the response and set the output variables
[]> If it wasn't, output an error

More information about this API: https://help.xmatters.com/xmapi/#events

xMatters - Get Events

Gets a group from xMatters by its ID or name.

Target: xMatters integration target

Account Key: None

Steps:
[] Build the relative path
[] Request the group
[] Check if the request was successful:
[]> If it was, extract the group data and set the output variables
[]> If it wasn't, output an error

More information on the API: https://help.xmatters.com/xmapi/#get-a-group

xMatters - Get Group by ID or Name

Gets a list of groups from xMatters.

Target: xMatters integration target

Account Key: None

Steps:
[] Build the query string
[] Request the group list
[] Check if the request was successful:
[]> If it was, extract the response data and set the output variables
[]> If it wasn't, output an error

More information about this API: https://help.xmatters.com/xmapi/#get-groups

xMatters - Get Groups

Gets an incident by ID or identifier from xMatters.

Target: xMatters integration target

Account Key: None

Steps:
[] Check if an ID or identifier was provided (if not, end the workflow)
[] Build the relative path
[] Fetch the incident
[] Check if the request was successful:
[]> If it was, extract the incident data and set the output variables
[]> If it wasn't, output an error

More information about this API: https://help.xmatters.com/xmapi/#get-an-incident

xMatters - Get Incident by ID

Gets a list of incidents from xMatters.

Target: xMatters integration target

Account Key: None

Steps:
[] Build the query string
[] Request the incident list
[] Check if the request was successful:
[]> If it was, extract the response and set the output variables
[]> If it wasn't, output an error

More information about this API: https://help.xmatters.com/xmapi/#incidents

xMatters - Get Incidents

Gets a list of people from xMatters.

Target: xMatters integration target

Account Key: None

Steps:
[] Build the query string
[] Request the people list
[] Check if the request was successful:
[]> If it was, extract the response data and set the output variables
[]> If it wasn't, output an error

More information about this API: https://help.xmatters.com/xmapi/#get-people

xMatters - Get People

Gets a person from xMatters by their ID or username.

Target: xMatters integration target

Account Key: None

Steps:
[] Request the person
[] Check if the request was successful:
[]> If it was, extract the response data and set the output variables
[]> If it wasn't, output an error

More information about this API: https://help.xmatters.com/xmapi/#get-a-person-by-id

xMatters - Get Person by ID or Username

Triggers an incident in xMatters using a form.

Target: xMatters integration target

Account Key: None

Steps:
[] Build the request payload
[] Trigger the incident
[] Check if the request was successful:
[]> If it was, extract the request ID and set the output variable
[]> If it wasn't, output an error

More information about this API: https://help.xmatters.com/xmapi/#trigger-an-incident

xMatters - Trigger an Incident with Form

Updates the status of an event in xMatters.

Target: xMatters integration target

Account Key: None

Steps:
[] Convert the status to upper case and check if it's valid (if not, end the workflow)
[] Request the status be updated
[] Check if the request was successful:
[]> If it was, set the output variable
[]> If it wasn't, output an error

More information about this API: https://help.xmatters.com/xmapi/?python#change-the-status-of-an-event

xMatters - Update Event Status

Updates an existing incident in xMatters.

Target: xMatters integration target

Account Key: None

Steps:
[] Build the request payload
[] Update the incident
[] Check if the request was successful:
[]> If it was, set the output variable
[]> If it wasn't, output an error

More information about this API: https://help.xmatters.com/xmapi/#modify-an-incident