1. Instructions to create HappyFox API Credentials can be found [on this page](https://support.happyfox.com/kb/article/476-create-api-key-auth-code-happyfox/). Set this as **Account Key**.
2. Set your custom HappyFox domain for the **Target**, and the URL you use to view a ticket as the variable **HF Base URL**. This means if you were to look at ticket 123456 by going to `https://helpdesk.mydomain.com/staff/ticket/123456` then the **Target URL** would be `helpdesk.mydomain.com` and the value of **HF Base URL** would be `https://helpdesk.mydomain.com/staff/ticket/`.

HappyFox - Create Ticket for New Incident

HappyFox API Key

Target is the URL used to connect to the HappyFox API. This is either in the format "yourcompany.happyfox.com" or, if you're using a custom domain, it will be that custom domain- for example "helpdesk.mycompany.com"
Details on setting up a custom domain in HappyFox is available here:https://support.happyfox.com/kb/article/53-setting-up-custom-domain-ssl/

HappyFox

An optional comma-separated list of HappyFox user IDs  to add as followers to the ticket

Followers

Happy Fox Custom domain.  This is either in the format company.happyfox.com or the custom CNAME you set up. Refer to the HappyFox documentation here:
https://support.happyfox.com/kb/article/1391-setting-up-custom-domains/

HF_Domain

name of entity creating ticket. Doesn't need to be a real person, but HappyFox will list this as the source.

HF_ticket_creator

email address of the HappyFox ticket creator. Doesn't need to be a registered user or even a valid email, but HappyFox does require something to be provided here.

HappyFox - Create Ticket for New Incident

Description

Integration targets

Custom targets